Last Updated: 18th March, 2025
This Privacy Policy describes how DANAI TECH (SMC-PRIVATE) LIMITED (“we,” “us,” or “our”) collects, uses, and shares information about you when you use our data platform (“Platform”). By using our Platform, you consent to the practices described in this policy.
1. Information We Collect
We collect information from you in the following ways:
- Information You Provide Directly:
- When you connect your Shopify Store or Facebook Ads accounts or other sources that you integrate to our Platform, we collect the data authorized by you through the respective APIs. This may include, but is not limited to:
- Shopify: Order data, customer data (name, email, address), product data, sales data, and analytics data.
- Facebook Ads: Campaign data, ad performance data (impressions, clicks, conversions), audience data, and cost data.
- When you create an account, we may collect your name, email address, and other contact information.
- When you contact us for support, we collect the information you provide in your communication.
- When you connect your Shopify Store or Facebook Ads accounts or other sources that you integrate to our Platform, we collect the data authorized by you through the respective APIs. This may include, but is not limited to:
- Information We Collect Automatically:
- We automatically collect certain information about your use of our Platform, including:
- Log data: IP address, browser type, operating system, and access times.
- Usage data: Information about how you use our Platform, such as the features you access and the reports you generate.
- Cookies and similar technologies: We may use cookies and similar technologies to collect information about your browsing activity.
- We automatically collect certain information about your use of our Platform, including:
2. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our Platform, including integrating with Shopify and Facebook Ads APIs.
- To generate and display reports and forecasts based on your Shopify and Facebook Ads data.
- To analyze and improve our Platform.
- To communicate with you, including providing support and responding to your inquiries.
- To detect, prevent, and address technical issues and security vulnerabilities.
- To comply with legal obligations.
- To produce anonymized and aggregated data for internal analysis.
3. Information Sharing
We may share your information with the following third parties:
- Service Providers: We may share your information with third-party service providers who assist us in providing and maintaining our Platform, such as hosting providers, analytics providers, and customer support providers. These providers are contractually obligated to protect your information.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- Legal Compliance: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena or court order.
- With your Consent: We may share your information with third parties with your consent.
- Anonymized and Aggregated data: We may share anonymized and aggregated data with third parties for various purposes, including analytics and marketing.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
5. Data Retention
We retain your information for as long as necessary to provide our Platform and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
You have the following rights regarding your information:
- Access: You can request access to the information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your information, subject to certain exceptions.
- Objection: You can object to our processing of your information.
- Data Portability: You can request a copy of your information in a portable format.
- Withdraw Consent: You can withdraw your consent to our processing of your information at any time.
To exercise these rights, please contact us at legal@danai.dev.
7. Children’s Privacy
Our Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our Platform or by sending you an email. Your continued use of our Platform after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: legal@danai.dev
